Requesting a Replacement Keyboard

If you’re looking to purchase a replacement built-in keyboard (also known as a keypad) for your Gateway laptop — we can definitely help!

To get started, please send an email to our support team so we can verify availability and compatibility for your model.

Contact Gateway Support

Please email [e-mail] and include the following details:

1. Laptop Model Number (starts with GW)

2. Photos of your current keyboard (to confirm the correct replacement part)

3. A brief note mentioning that you’d like to purchase a replacement built-in keyboard

Once we receive your email, our support team will review the request and guide you with the next steps, including part availability and pricing (if applicable).

Tip

You can find your model number printed on a sticker located on the bottom panel (underside) of your laptop. It usually starts with “GW”.